Articles
How to Create Chatbot Automation with Chat Distribution
In this article, you will learn how to create a WhatsApp messaging chatbot using one of our chatbot templates and how to add automatic distribution of calls to the respective customer service departments and agents.
How to Integrate ChatGPT into Your Automation
In this class, you will learn how to configure ChatGPT within a WhatsApp message sending automation in Reportana. You can train ChatGPT to act as an attendant for your business and provide personalized service to your customers.
How to Create an Advanced Campaign (Email, WhatsApp, SMS, and Phone Call)
In this article you will learn how to create an advanced campaign in Reportana, with this type of campaign you can send mass messages via WhatsApp, Email, SMS and Phone Call.
How to Configure the WhatsApp Plugin
The WhatsApp plugin allows your website visitors to contact you directly via WhatsApp, by displaying a pop-up in the corner of the page. In this lesson, you'll learn how to configure and install the Reportana WhatsApp plugin on your site.
How to Configure the Tracking Plugin
The tracking plugin allows your customers to track their orders in your store, directly on a tracking page on your website. In this lession, you'll learn how to configure and install this plugin.
How Conversions and Click-Through Rate Works on the Platform
On Reportana, you can track the click-through and conversion rates of the messages sent through the platform. This data is displayed in intuitive dashboards, allowing you to evaluate the performance of your campaigns and identify opportunities for improvement. In this article, you'll learn how to find and analyze these metrics.